When is your rent due?
Your rent is due as per the rent due date stated on your tenancy agreement. If you have any doubts about when your rent is due or have any questions, please call your dedicated property manager. It is essential that your rent is paid on time because if your rental account falls into arrears, you are in breach of your tenancy agreement and you could lose your home.
Can your rent change?
The amount of rent you pay is reviewed annually. We will give you one clear calendar month's notice of any rent changes.
How to pay your rent?
You must pay your rent via Direct Debit.
How do I set up my Direct Debit Payments?
Just after the application stage on your new rental property, our new lettings team will email you the link for the GoCardless Direct Debit system. You will simply need to follow the instructions on the link and get your payments set up.
You must ensure that you have a valid email address. If you do not, please organise to use a family member or close friend to set up your Direct Debit payments.